VerifyMYBADGE App Support

VerifyMYBADGE™ App Support

VerifyMYBADGE™ is a Two-Factor Badging™ mobile application designed for internal business operations within enterprise, healthcare, education, and institutional environments.

The app works in conjunction with an organization’s existing physical badge and access control system by adding a time-sensitive workflow factor (an “I’m Here Certificate”) that must be active for badge access to function normally.

VerifyMYBADGE™ is Patent Pending.

Who This App Is For

Users who have been provisioned by their organization or authorized service provider
Organizations using VerifyMYBADGE™ as part of a managed access or credentialing workflow

This app is not publicly available, does not support self-service sign-up, and does not allow end users to independently delete accounts.

Getting Support

VerifyMYBADGE™ support is provided through the customer’s organization or authorized service provider.

End users should first contact their organization’s administrator for assistance with:

Login or access issues
Badge-related questions
Certificate timing or usage questions

If your organization’s administrator requires assistance, they may contact eXpress badging® technical support using the form below.

👉 Technical Support Contact Form
https://expressbadging.com/contact-us/
(Select Technical Support from the dropdown)

Phone-based app-user support is not provided.

Report an Error

If you experience unexpected behavior in the VerifyMYBADGE™ app:

Note the approximate time and action being performed
Capture screenshots if possible
Report the issue to your organization’s administrator

Administrators may submit issues using the Technical Support Contact Form listed above.

Frequently Asked Questions (FAQ)

What is VerifyMYBADGE™?

VerifyMYBADGE™ is a mobile application that adds a second, time-sensitive factor to physical badge usage. Access works only while an active “I’m Here Certificate” is present.

How do I sign up for the app?

You cannot sign up directly. Access is limited to users who have been provisioned by their organization through internal systems.

Why doesn’t the app allow me to create or delete an account?

VerifyMYBADGE™ is designed for internal business use. Account provisioning and removal are managed by your organization to ensure compliance with security and operational policies.

What is an “I’m Here Certificate”?

An “I’m Here Certificate” is a time-sensitive digital certificate generated within the Veonics Ecosystem and stored on its secure backend. The certificate is validated via API integration with the customer’s system and represents an active workflow state. It is not a cryptographic identity certificate or a biometric authentication mechanism.

Does VerifyMYBADGE™ use biometrics?

No. VerifyMYBADGE™ does not collect or use biometric data.

Does the app track me across other apps or websites?

No. VerifyMYBADGE™ does not track users across apps or websites.

What information is stored on my device?

The app stores limited user information necessary for badge validation workflows, which may include:

First name, middle initial, and last name
Badge or card number
Badge photo

This data is used solely for organizational access workflows.

Who do I contact if the app is not working?

Contact your organization’s administrator. If needed, administrators can escalate issues to eXpress badging® technical support.

VerifyMYBADGE™ Privacy Policy

Last updated: 1/16/2026

Introduction

eXpress badging® (“Company,” “we,” “us”) provides the VerifyMYBADGE™ mobile application for internal business and institutional use. This Privacy Policy explains how information is handled within the VerifyMYBADGE™ app.

Information Collected

VerifyMYBADGE™ may process the following limited user information as required for badge validation workflows:

First name, middle initial, last name
Badge or card number
Badge photo

This information is provisioned by the user’s organization and is not collected through public registration.

Information Not Collected

VerifyMYBADGE™ does not:

Collect biometric data
Perform identity verification
Track users across apps or websites
Sell user data

Data Usage

User information is used solely to support organizational access workflows and time-sensitive certificate validation.

Data Storage

Limited user data may be stored on the device with organizational agreements and internal security policies.

Data Sharing

User data is not shared with third parties except as required to support the organization’s authorized access systems or comply with applicable law.

User Rights

Because VerifyMYBADGE™ is an internal-use application, requests to access, modify, or remove user information must be made through the user’s organization or authorized service provider.

Contact

For privacy-related questions, users should contact their organization’s administrator. Administrators may contact eXpress badging® using the Technical Support Contact Form: https://expressbadging.com/contact-us/

VerifyMYBADGE App Support

VerifyMYBADGE™ is a Two-Factor Badging™ mobile application designed for internal business operations within enterprise, healthcare, education, and institutional environments.

Contents:

Overview