Portal training - Follow up
Portal training - Follow up
After the tech team completes a Portal training
They generate 2 x emails:
1st email is sent to the customer detailing:
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What was covered during the training session
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Any TODO's for either customer team or EBS
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The WE/YOU print Veonics icon cheat sheets
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YOU print success guide if applicable
- YOUTUBE links:
https://www.youtube.com/watch?v=q_sXJ3HpEWM - How to reprint or request reprint
https://www.youtube.com/watch?v=_fPSZO4-eTs - Importing and Exporting records out of the Veonics® Portal
https://www.youtube.com/watch?v=7GSj06sgETY&t=5s - How to create and approve records and post orders
2nd email is sent to the sales team detailing:
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What was covered during the training session
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Any TODO's for either customer team or EBS
- Mark training + printer installation + Portal to-do's are completed
Portal to-do's can include:
Standing up the Org, record setups, card groups and designs
Adding users
Creating catalogs
Setting up Cellfie notification and verbiage
VPQM setup if needed (Download, creating stations and queues)