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Portal training - Follow up

Portal training - Follow up

After the tech team completes a Portal training
They generate 2 x emails:

1st email is sent to the customer detailing:

  • What was covered during the training session

  • Any TODO's for either customer team or EBS

  • The WE/YOU print Veonics icon cheat sheets

  • YOU print success guide if applicable

  • YOUTUBE links:
    https://www.youtube.com/watch?v=q_sXJ3HpEWM - How to reprint or request reprint
    https://www.youtube.com/watch?v=_fPSZO4-eTs - Importing and Exporting records out of the Veonics® Portal
    https://www.youtube.com/watch?v=7GSj06sgETY&t=5s - How to create and approve records and post orders


2nd email is sent to the sales team detailing:

  • What was covered during the training session

  • Any TODO's for either customer team or EBS

  • Mark training + printer installation + Portal to-do's are completed
    Portal to-do's can include:
    Standing up the Org, record setups, card groups and designs
    Adding users
    Creating catalogs
    Setting up Cellfie notification and verbiage
    VPQM setup if needed (Download, creating stations and queues)