How are customer badge recipient emails, calls, and form submittals managed?
Customer badge recipients will directly reach out to eXpress badging® regarding their badge print status, photos, and replacements, to name a few. Communications are limited to "contact your supervisor" using the approved message below.
Customer Badge Recipient Communication Reply
Thank you for contacting eXpress badging® / Veonics® regarding your identification badge. You must contact your supervisor regarding any related question, concern, or issue. This is a security and data privacy policy. Thank you for your understanding regarding this matter.
Regards,
~ eXpress badging Leadership