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TRG CHANGE ORDER TERMS

Used only when modifying an existing TRG Customer Order (CO). Template is aligned to TRG’s “Customer Change Order Template 1.docx.

🧩 TRG CHANGE ORDER TERMS

 

🔗 Navigation

1. CHANGE ORDER HEADER

This Change Order is entered by and between any company named in any associated TRG Customer Order ("Customer") and Express Badging Services Inc. ("Supplier"), effective as of December 15, 2026 (“Change Order Effective Date”) with an expiration date of December 14, 2028 (“Change Order Expiration Date”) pursuant to Agreement #EXPRE-0278332 between Ascension Health Resource and Supply Management Group, LLC ("The Resource Group"  or "TRG") and Supplier, effective December 15, 2025 ("Agreement"), the associated and  approved Customer Order (“Customer Order”), associated previously issued Change Order No(s) ("Previous Change Orders"), and is subject to the terms and conditions of the Agreement, the Customer Order, and the Previous Change Orders unless otherwise noted herein.

This section identifies:

  • The Customer

  • Supplier (eXpress badging®)

  • Change Order Effective Date & Expiration Date

  • Agreement #: EXPRE-0278332

  • The specific TRG Customer Order being modified

  • Any prior Change Orders affecting this Order

When a Change Order is required:
✔ Adding new Products to an existing Order
✔ Replacing, upgrading, or removing Products
✔ Adding billable Professional Services
✔ Expanding scope beyond what is included in SaaS
✔ Adding new billable Materials or Expenses
✔ Increasing the Service Max / Not-to-Exceed Amount
✔ Updating Customer Notice information
✔ Customer requests a term change for this specific Order

When a Change Order is not required:
❌ SaaS automatic renewals
❌ Standard Portal configuration, training, or onboarding
❌ Warranty work
❌ Support included in SaaS

🧩 Template Order Compliance

Our TRG Customer Order Template:

  • Auto-populates header values

  • Enforces Agreement ID and dates

  • Ensures Change Orders cannot be mislinked

  • Removes manual typing errors

  • Mirrors TRG’s formatting exactly

2. CHANGES TO PRODUCTS

Note: Indicate whether the Products in the associated TRG Change Order replace the previous Products or are in addition. Include any invoicing milestones applicable to the Products. Indicate whether the Products are subject to acceptance testing and whether they will be delivered (and if so where they will be delivered). If applicable, indicate the applicable license term.

EBS Usage Note:
Product-related Change Orders are expected to be infrequent, as most Customers issue new Purchase Orders or submit additional TRG Customer Orders when purchasing additional Products.

Used when Products are:

  • Added
  • Modified

  • Replacing existing Products

Includes:

  • Updated Product IDs

  • Updated quantities

  • Price changes

  • Acceptance Criteria (if required)

  • Delivery or shipping updates

  • New invoicing triggers

🧩 Template Order Compliance

Our template:

  • Uses TRG-aligned Product headers

  • Maintains the “Add / Replace / Remove” structure

  • Supports identical acceptance text as the original TRG Order

  • Allows clear explanation of any product changes


3. CHANGES TO SERVICES

Note: Include any changes to the description of the Services or deliverables and the Project Schedule. Indicate whether the Services in the associate TRG Change Order replace the previous Services or are in addition. Include any invoicing milestones applicable to the Services.

🔹 This section is used only for billable professional services that fall outside of what is already included in SaaS, such as:

  • Standard configuration

  • Discovery

  • Training

  • Support

🔹 EBS Usage Note:
Service-related Change Orders are the most common because changes in scope often occur after the Customer sees the initial functionality. These scope adjustments—frequently Customer-driven feature requests—can increase required labor hours and therefore must be documented and approved through a TRG Change Order.

  • Use only when truly necessary

  • Define any Customer-required tasks explicitly

  • TRG notes the Customer should use “Supplier shall…” language, as preferred by TRG

Examples requiring a Change Order:

  • Complex card design (8+ hours)

  • Multi-database integrations

  • Custom programming

  • Engineering services

  • Unique customer-driven project scope

Included in this section:

  • TRG Service Description (scope)

  • TRG Deliverables

  • TRG Project Schedule (Start / End)

  • TRG Service Fees (hourly or fixed amount)

🧩 Template Order Compliance

Our TRG Service sections match TRG’s table and include:

  • Service Scope

  • Deliverables

  • Start/End Dates

  • Hourly rates or fixed fees

  • A Service Max Amount field 


4. REVISED MATERIALS & EXPENSES

Note: Items in an associated Change Order will be representative of the existing materials and expenses and any added hereunder. The revised maximum below should take into account the fees authorized under the Customer Order and Previous Change Orders.

Used when additional Materials or Expenses must be billed, such as:

  • Test RFID cards or specialty stock

  • Engineering evaluation cards

  • Software tools for testing

  • One-time procurement items

  • Travel expenses (rare)

  • Special equipment needed for project scope

🧩 Template Order Compliance

Our template includes:

  • TRG-aligned Materials & Expenses table

  • Required quantities and totals

  • A justification field

  • The TRG-required checkbox for inclusion/exclusion

📝 EBS Usage Notes

  • Use sparingly

  • Material charges should remain close to TRG approved rates

  • Travel is billed at actual cost only

  • Expenses are pre-approved through the Change Order process

 5. REVISED NOT-TO-EXCEED AMOUNT

Under no circumstances shall the total amounts payable for Services (including fees, materials, and expenses) exceed the revised Not-to-Exceed Amount documented in a TRG Customer Order or updated value within a previous Change Order; unless expressly approved in writing by Customer or documented in an newly executed TRG Change Order.

The Change Order must specify the Revised NTE, which includes:

  • Service Fees

  • Materials

  • Expenses

  • Any prior Change Orders


🧩 Template Order Compliance

Our Change Order Template automatically:

  • Recalculates Service Max + M&E totals

  • Ensures accuracy

  • Flags any missing data

  • Prepopulates the TRG-required fields

6. CHANGES TO NOTICE ADDRESS

Used only when Customer updates their legal Notice Address.

🧩 Template Order Compliance

Our system:

  • Mirrors TRG’s Notice section

  • Includes validation to ensure accuracy

  • Syncs with Customer’s existing TRG profile

7. SIGNATURE TERMS & APPROVAL

Signing the associated TRG Chagne Order confirms that each Party is authorized to bind their organization to this Change Order.

✔ eXpress badging® Signature Process

  • Supplier uses RightSignature

  • Both Customer and Supplier receive copies of the signed Change Order

  • Additional parties can be CC’d

✔ TRG PO Exception

If TRG issues a Purchase Order for the Change Order:
The PO serves as authorization and signature is not be required.

🧩 Template Order Compliance

Our template:

  • Replicates TRG’s signature layout exactly

  • Ensures fields appear in correct order

  • Fully supports RightSignature and TRG workflows