Security Roles & Responsibilities in the Veonics® Ecosystem

eXpress badging® enforces role-based access control for all systems, ensuring every team member and customer knows their cybersecurity responsibilities.

👥 This structure aligns with our Information Security Policy, NIST CSF 2.0, and ISO/IEC 27001 principles.


🖥️ Internal Computer Users

Computer Admin PC Users

  • Access: All server folders except Executive.

  • Responsibilities:

    • System security, patching, and monitoring.

    • Backups and recovery testing.

    • Quarterly assessments and remediations.

General Employee PC Users

  • Access: Assigned folders only.

  • Responsibilities:

    • Complete cybersecurity training.

    • Report phishing and suspicious activity.

    • Handle PII securely; never copy to personal devices.

    • Portable storage devices are strictly prohibited.

Executive PC Users

  • Access: All server folders.

  • Responsibilities:

    • Approve policies and oversee risk management.

    • Review security incidents.

    • Abide by General Employee responsibilities and restrictions.


🔐 Veonics® Portal Roles

Production Portal Users (We Print Accounts)

  • Assigned to production staff.

  • Permissions: Create orgs, manage records, batch imports, add/update badge data, manage user status.

  • Restrictions:

    • Access limited to We Print accounts only.

    • No access to Subscription accounts (must use separate login).

    • Obliteration disabled — must request Admin Portal User via ticket for tracking.

Subscription Portal Users (Customer Accounts)

  • Assigned to sales and leadership employees.

  • Permissions: Create orgs, manage records, batch imports, add/update badge data, manage user status.

  • Restrictions:

    • Access limited to Subscription accounts only.

    • No access to Production accounts (must use separate login).

    • Obliteration disabled — must request Admin Portal User via ticket.

Admin Portal Users

  • Assigned to technical support staff.

  • Permissions: Access to both Production and Subscription accounts.

  • Responsibilities:

    • Complete obliteration tickets.

    • Manage user status (create, deactivate, delete).

    • AWS instance access upon approval.

  • Restrictions: Stricter compliance controls, unique credentials, monitored activity.

Dev-Partner Portal Users

  • Assigned to approved development partners.

  • Permissions: Full access to QA instances.

  • Restrictions:

    • Live Portal access limited to a test-only organization.

    • Cannot access customer orgs in the hierarchy tree.

    • AWS instance access requires Executive approval.

Customer Portal Users

  • Access limited to their own organization hierarchy.

  • Isolation enforced: Cannot see other organizations outside of their assigned scope.


Termination & Change of Status Process

  • Terminations: Accounts are disabled within minutes of HR or direct manager confirmation. Employees return all assigned equipment, and access to PCs, servers, and Veonics® Portal accounts is revoked. If building access is assigned, access privileges are revoked as well. 

  • Change of Status: Role changes trigger a security review. Permissions are adjusted to the new job function using role-based access controls (least privilege).

  • Tracking:  Changes are documented with in HR Records and logged for accountability.

  • Portal Controls: User status (creation, inactivation, deactivation, and deletion) is managed in the Veonics® Portal and restricted to authorized Admin Users.


✅ Key Takeaways

  • Every user is assigned to a role with defined permissions and restrictions.

  • Least privilege is enforced — users only access what they need to perform their job.

  • Obliteration (secure deletion) is restricted to Admin Portal Users under a ticketing process.

  • Activities are logged and auditable, ensuring accountability at every level.


📖 Related Documentation


Last Updated: 08/29/2025