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HID HDP-6600 and Lenel OnGuard Configuration Guide

This knowledge base article documents Lenel OnGuard compatibility, configuration requirements, and known limitations when using HID HDP‑6600 printers, with particular focus on RFID UID capture, single‑card printing, and batch printing behavior. It is intended as a reference guide for technical teams, integrators, and support personnel.

 

Scope

This guidance applies to environments using:

  • Lenel OnGuard 8.x

  • HID HDP‑6600 printers

  • Prox / iCLASS credentials

  • Printer‑based RFID workflows (read and/or encode)


Key Terminology (Important Distinction)

Understanding Lenel terminology is critical:

  • Printing – Visual badge printing only

  • Encoding – Writing data to a smart card (iCLASS, DESFire, mag stripe)

  • UID Read‑Back (Read‑Only) – Reading an existing card’s unique identifier (UID) and posting it into the OnGuard cardholder record

  • Single‑Card Printing – Issuing one badge at a time

  • Batch Printing – Issuing multiple badges in a queued or automated run

⚠️ Lenel documentation frequently references encoding compatibility but does not always explicitly document UID read‑back behavior, especially for batch workflows.


Published Lenel Compatibility Summary (HDP‑6600)

Printer Model

HID HDP‑6600

Encoding Compatibility (As Published by Lenel)

  • Badge encoders with SAM version 5.4.0.0 are compatible with Asure ID 7.8.4.45

  • Encoders with SAM version 5.4.0.0 or 5.5.0.0 are compatible with Asure ID 7.8.6.537

Supported Encoding Types

  • Mag stripe encoding

  • iCLASS Classic encoding

  • DESFire encoding

  • Requires 094055‑LENEL encoder from Third‑Party Encoder Compatibility list

  • Asure ID software must be installed

⚠️ These compatibility statements explicitly reference encoding workflows, not UID read‑only workflows.


OnGuard Version‑Specific Notes (HDP‑6600)

OnGuard 8.4.x

  • Printer Driver: 1.0.1.42

  • Printer Firmware: 10.0.25.431

  • Refer to Third‑Party Encoder Compatibility for encoding details

OnGuard 8.3.670

  • Printer Driver: 1.0.1.42

  • Printer Firmware: 10.0.25.431

  • Refer to Third‑Party Encoder Compatibility for encoding details

OnGuard 8.2.524

  • Printer Driver: 1.0.1.18.4

  • Printer Firmware: 9.0.36.352

  • Refer to Third‑Party Encoder Compatibility for encoding details

OnGuard 8.1.639

  • Printer Driver: 1.0.1.18.4

  • Printer Firmware: 2.0.32.952

  • Requires OnGuard 8.1 Update 1 or Patch SF‑01186 for smart card encoding


Known Behavior: Single‑Card Printing vs. Batch Printing

Single‑Card Printing (Observed Behavior)

In OnGuard 8.2.x environments:

  • Single‑card badge printing functions as expected

  • The printer can read the RFID credential

  • The UID can be posted into the cardholder record

  • Manual replacement of placeholder or negative card numbers is supported

This confirms that UID read‑back is possible at the printer level under certain configurations.


Batch Printing (Observed Limitation)

When using batch badge printing:

  • Batch issuance may fail when UID read‑back is required

  • The limitation does not appear in legacy HDP‑5600 environments

  • Lenel documentation references batch limitations primarily in the context of encoding, not read‑only UID capture

⚠️ This suggests that batch workflows in OnGuard may assume an encoding‑centric architecture, which can conflict with read‑only UID enrollment models.


Architectural Insight (Practical Interpretation)

Based on documentation and field behavior:

  • Lenel OnGuard compatibility statements for HDP‑6600 are primarily encoding‑focused

  • UID read‑back workflows may function in single‑card mode but are not clearly documented or guaranteed for batch mode

  • Batch printing logic appears to be more tightly coupled to:

    • Encoding workflows

    • Asure ID integration

    • Specific licensed modules and patches

This represents an architectural shift from earlier printer generations.


Decision Matrix (Quick Reference)

The table below summarizes observed and documented behavior when using HID HDP-6600 printers with Lenel OnGuard. This is intended as a fast decision aid for project planning and troubleshooting.

Requirement Supported Notes
🖨️ Single-card printing ✅ Yes Supported across documented 8.x versions
🆔 Single-card UID read-back (read-only) ✅ Yes Observed behavior in 8.2.x environments
📦 Batch printing (visual print only) ✅ Yes Supported when no UID capture is required
🔐 Batch printing with smart card encoding ✅ Yes Requires correct OnGuard version, patches, licenses, and Asure ID
🔄 Batch printing with UID read-back (read-only) ⚠️ Version-dependent / unclear Not explicitly documented; may be limited by OnGuard batch architecture
🧬 Legacy HDP-5600 workflow parity ❌ No Architectural differences between printer generations

Practical Guidance for Integrators and Support Teams

When Planning HDP‑6600 Deployments

  • Verify exact OnGuard version before deployment

  • Confirm whether the workflow requires:

    • Encoding

    • UID read‑only enrollment

    • Batch issuance

  • Do not rely solely on the term “compatible” — confirm workflow‑specific support

When Batch Printing Is Required

  • Validate whether the UID must be captured during batch issuance

  • Confirm whether a newer OnGuard version (8.3 or 8.4) resolves the limitation

  • Expect that upgrades, patches, or licensed modules may be required


Summary

  • The HID HDP‑6600 is supported and compatible with Lenel OnGuard for printing and encoding under specific versions and configurations

  • RFID UID read‑back is possible in certain single‑card workflows

  • Batch printing with UID read‑back is a known gray area and may not be supported in all OnGuard versions

  • Lenel documentation does not explicitly guarantee batch UID capture, and integrators should validate this early in project planning


Recommendation

Before migrating from legacy printers or scaling badge issuance:

  • Confirm workflow requirements in writing

  • Validate batch behavior in a test environment

  • Engage Lenel support early if UID read‑back is a hard requirement

This approach avoids unexpected upgrade costs, workflow disruptions, and production delays.