BISE Training Module Track: Company Standards
🌱 Basic Level (First 90 Days)
Learning Focus:
-
Company identity (DBA, trademarks, values)
-
Accountability framework (departments, processes)
-
Core service models (We Print, You Print, Badging variations)
-
Safe handling of customer data
-
Daily security/accountability checks
🏢 Company Identity
Q1. What is Express Badging Services, Inc. DBA?
A) Veonics Badging®
B) eXpress badging®
C) ExpressBadging®
D) EBS®
👉 Branding
Q2. What is/are the only capital letter(s) in the DBA name?
A) E
B) X
C) B
D) EBS
👉 Branding
Q3. Which of the following is not an eXpress badging® trademark?
A) Veonics®
B) VerifyMyBadge™
C) Prepaid Badging™
D) SmartBadge™
👉 Trademarks
Q4. How many Core Values does eXpress badging® operate under?
A) 3
B) 4
C) 5
D) 6
👉 About Us
Q5. What is the name of eXpress badging’s management process?
A) EOS / Traction
B) Six Sigma
C) Agile
D) Lean
👉 The Company & Team
👥 Accountability & Services
Q6. How many core Accountability Departments does eXpress badging® have?
A) 4
B) 5
C) 3
D) 7
👉 Core Processes
Q7. What is our “We Print” service?
A) Customer prints badges themselves
B) eXpress badging prints on behalf of the customer
C) A subscription to design software
D) A prepaid supply purchase program
👉 We Print
Q8. What is our “You Print” service?
A) We manage print jobs for the customer
B) Customers print badges themselves using our system
C) Outsourced large-batch jobs
D) Pre-printed templates only
👉 You Print
Q9. What does CBB stand for?
A) Corporate Badge Bureau
B) Cloud Based Badging
C) Certified Badge Bureau
D) Card Badge Backup
👉 CBB Glossary
Q10. What is Prepaid Badging™?
A) A flat-rate badge design service
B) A subscription to badge printers
C) A pre-purchase of badges at a discount
D) A warranty program
👉 Prepaid Badging
Q11. What is Batch Badging™?
A) Bulk-badge printing by eXpress badging®
B) Badge printer batch mode feature
C) A queue of print jobs managed by Portal
D) Discounted supply ordering
👉 Batch Badging
Q12. What is Modified Prepaid Badging™?
A) A hybrid of batch and prepaid services
B) A reduced service level contract
C) A discount program for printers
D) A Portal-only option
👉 Modified Prepaid Badging
Q13. What is a PPOC?
A) Primary Point of Contact
B) Portal Printing Output Control
C) Payment Processing on Contract
D) Prepaid Print Order Code
👉 PPOC Glossary
🔒 Data & Security Practices
Q14. When is it acceptable to save customer data outside of ShareFile, CustFiles, or Veonics Portal ?
A) Anytime with permission
B) Never
C) Only for testing
D) Only when encrypted and approved
👉 Data Retention Standards
Q15. At the end of the day, what must the last person leaving the office check?
A) Computers are shut down & trash is emptied
B) Printers are turned off & badges locked away
C) The facility's doors are locked, and the lights are turned off.
D) ShareFile is synced & server is rebooted
👉 Security Accountabilities
✅ Answer Key – Basic
-
B | 2. B | 3. D | 4. C | 5. A | 6. C | 7. B | 8. B | 9. B | 10. C | 11. A | 12. A | 13. A | 14. B | 15. C